Operations Management Business Development
Mezbah Uddin
Operations Management & Business Development Professional
Mezbah Uddin is a Bangladesh-based operations management and business development professional with more than eight years of experience across client acquisition, B2B sales, process improvement, vendor management and team leadership.
MU
Mezbah Uddin
Professional experience across
01 — Professional Profile
Connecting business targets with practical execution.
Business development, client experience, team performance and operational efficiency come together in every role.
Mezbah Uddin's professional experience includes acquiring and onboarding clients, improving internal processes, coordinating cross-functional execution, managing vendors and guiding teams toward measurable goals.
The career spans technology platforms, B2B solution sales, e-commerce, modern trade, alternative channels, RMG and corporate sectors.
Understand the Opportunity
Study client needs, market conditions and operational constraints before choosing a direction.
Build a Practical System
Turn strategy into clear workflows, responsibilities, KPIs and team routines.
Improve Performance
Review results, identify bottlenecks and continuously improve delivery and performance.
02 — Career Experience
Experience across growth-focused companies.
From field acquisition and B2B solution sales to strategic client growth, operations management, procurement and team leadership.
January 2023 — Present
Agroshift Technologies Ltd.
Manager
01
Business Development & Operations
Leading business client onboarding, strategic growth planning, process optimization, vendor management, procurement and team performance.
- Client acquisition, onboarding and retention
- Strategic business growth planning
- Operational process optimization
- Vendor contracts and procurement
- Team coaching and performance analysis
- Compliance and risk management
October 2021 — December 2022
T.K. Group
Assistant Manager
02
Business Development & Operations, Alternative Channel
Managed alternative sales channels and developed sales and marketing strategies for e-commerce, modern trade and corporate markets.
- Distribution network optimization
- Area sales and marketing strategy
- Sales team performance management
- Promotional planning and execution
- Competitive market research
August 2018 — September 2021
Sheba Platform Limited
Senior Executive & Team Lead
03
Business Development & Operations, B2B
Worked on SaaS and FMS solution sales, client acquisition, partner onboarding, sales KPI development and customer-service operations.
- SaaS and FMS solution sales
- Sales KPI development
- Client and partner acquisition
- Client onboarding and training
- Relationship and cross-sales development
- Supply-chain coordination
March 2016 — May 2018
Pathao Limited
Executive
04
Acquisition & Business Operations
Supported acquisition and business operations for ride and courier services, including onboarding, local marketing, fraud prevention and supply-chain coordination.
- Rider, merchant and field-force onboarding
- Local acquisition and marketing strategy
- User and rider growth support
- Fraud detection and prevention
- Ride and courier operations
03 — Areas of Expertise
Capabilities supporting business performance.
Client Management
Client acquisition, onboarding, relationship development, retention and satisfaction management.
Onboarding · Retention · AccountsBusiness Growth
Strategic planning for new clients, channels and sustainable commercial opportunities.
Growth · Acquisition · ChannelsOperations
Process improvement, collaboration, compliance and operational risk management.
Process · Efficiency · ComplianceSales & Marketing
B2B solution selling, promotions, market research and alternative-channel growth.
B2B Sales · Promotions · ResearchVendor Management
Vendor relationships, negotiations, contracts, procurement and performance monitoring.
Contracts · Vendors · ProcurementTeam Leadership
Coaching, KPI monitoring, cross-functional collaboration and structured performance management.
Coaching · KPIs · Leadership04 — Selected Achievements
Contributions across clients, teams and operations.
Business Growth
Executed strategic plans for client acquisition, business growth and long-term retention.
Operations
Improved processes to enhance efficiency and reduce operational costs.
B2B Solutions
Sold SaaS and FMS solutions while building long-term client relationships.
Leadership
Improved team performance through KPIs, coaching and structured monitoring.
Market Growth
Introduced promotional and acquisition ideas to strengthen market presence.
05 — Education
BBA in Marketing
Primeasia University
Completed in 2016
CGPA 3.19 out of 4.00
Professional Strengths
Leadership
Communication
Negotiation
Problem Solving
Time Management
Prioritization
Organization
MS Excel
PowerPoint
06 — Contact
Let’s discuss business, operations and growth.
Open to professional conversations related to operations management, business development, B2B sales, client growth and team leadership.